Digital Transformation – What does it mean to you?
A phrase which has been around for at least a decade in the investment management/servicing sector. It is used loosely by most and is ill-defined by many. In its broadest sense, “digitise business processes and the data which feeds them”. What could be simpler?
ServiceNow – enabling Digital Transformation
“IT Support” is the area most people would associate with ServiceNow. Today, Now platform benefits are being recognised more widely within enterprises. In simple terms, ServiceNow is at the hub of critical business workflows. IT Support just happened to be the area where many companies recognised the need for standard processes, controlled workflows, rigorous audit trails and reliable records of assets and transactions.
Supporting a Change Culture with ServiceNow
Every mature organisation will look at their systems from time to time and figure out what fits / what does not fit with the future needs of the business. Post-review, when the priority statement emerges, then the real work begins.
