Today, preconfigured workflows are available “out of the box” from ServiceNow to support wider central services; HR, GRC…
PESS/4VCO has developed Private Markets workflows to support Investor Reporting and Portfolio Company compliance, with more to come.
By making wider use of ServiceNow enterprises benefit from a consistent approach to task and operations management across business functions. Processes are formalised, exception handling is channelled in a transparent way – actions do not get lost or unresolved. All parties can see progress, blockages and issues with any process.
Structured processes bring many benefits; easier take-on of new or transferred personnel, measurement of activity, identification of pinch-points and breakdowns, transparency of progress for all stakeholders…
Building out your digital strategy
Automation: once processes are defined and mapped, there is the opportunity to automate steps in the workflow; data capture, reconciliations, updates to records, generation of reports…
Collaboration: ServiceNow workflows can break down silo operations, open up collaborations and help you overcome inefficiencies in critical operations.
Compliance: More widely, ServiceNow – as the underpinning software platform – supports so many aspects of digital operations compliance under DORA, NIS2
